We assign a personal manager to each building to ensure effective building management. The personal manager oversees the management and supervision of all processes involved in the maintenance of buildings. A personal manager is the first and the main contact person to be addressed by owners or tenants of the buildings in case of any questions. Depending on the customer's needs, a personal manager can arrange the performance of the necessary and additional works related to the building's condition and its systems and facilities, as well as to the customers' comfort.

The personal manager's is responsible for deploying a well-coordinated team that works on the customer's site, timely rectification of faults, risk assessment, regular notification of managing and/or operational organisations about the performed works and the necessity in such works.